Notes tagged
interface
7 notes on interface. All notes.
Software your staff can actually read
The storekeeper, the guard and the munshi have to use it too. What Hindi support usually turns out to mean, and how to find out before you buy.
Signing a document from a phone
Three different things are called a signature on a phone, and they prove very different amounts. What to check before your thumb touches the screen.
Capitals are a contrast, not a volume
One line of styling put a whole application into capital letters. It read as deliberate for about a week, and after that it just read as shouting.
WhatsApp is the interface, whether you designed for it or not
On Indian construction sites the real reporting system is a group chat. Fighting that costs years; reading it properly takes a few weeks and works immediately.
The voice note is the report
A site engineer sends a voice note because his hands are dusty and the screen is in the sun. For years ours were stored as blobs that nobody ever opened.
The app should tell you why
A refusal with no reason, an empty screen with no cause, a score with no basis. Each teaches that the software is arbitrary, and arbitrary things get routed around.
Name it what the site already calls it
Our software recognised a delivery photo only if the caption said one of four words. Against four hundred real captions, those four words matched exactly two.